Shipping policy
Shipping
All orders are processed within 1-5 business days. Once shipped, standard delivery typically takes 3-15 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our facility. Please note that shipping costs are non-refundable.
Returns & Exchanges
All sales are final. We do not accept returns, issue refunds, or process exchanges once an order has been placed and shipped.
- Exception: If your item arrives damaged or defective, please contact our customer support team at info@stoopidnyc.com within 48 hours of delivery with photos of the damage. We will review your claim and, if approved, issue a replacement or store credit.